Most common product questions listed in a easy to follow format

Product questions

What is MailWizz?

MailWizz is a self-hosted email marketing software.
It's purpose is to make email marketing accessible to everyone, as simple as possible. MailWizz is suitable for both, experts and beginners.

How can MailWizz help me?

MailWizz gives you back the control.
You install it on your own hosting account and all the data you keep in MailWizz is always only yours. You will never get locked with a single email marketing company.
MailWizz will offer you all the tools you need to do email marketing for your projects.

Can I monetize MailWizz?

Yes, you can.
With MailWizz you can charge your customers, create price plans and manage orders.
It's a SAAS application that can in turn make profit for you!

Why should I use MailWizz?

That's an easy one, MailWizz is affordable and comes with many great features!
You only pay its price once and you get free regular updates and a solid email marketing software.

What kind of hosting do i need?

In order to run MailWizz, the requirements are pretty low, you will need:
- Linux operating system
- Apache/Nginx webserver
- PHP >= 7.2
- MySQL/MariaDB, with InnoDB storage engine
- Cron Jobs access (linux crons not web crons please)

Your php extensions must include: gd, imap, zip, mbstring and curl.
Don't worry if you don't know what these are, the MailWizz installer will tell you if something is missing.

Please note, while MailWizz will run on shared hosting too, it is advised you use it on a properly configured VPS.

Where do I get help from?

Glad you have asked!
Check out our support options page, you will find various channels where you can get help from.

What is your refund policy?

We do not offer refunds if the product has been downloaded after purchase.
MailWizz is a digital product, its source code is not encoded nor encrypted.
There's no way for us to know the product has been removed after it has been refunded, therefore we are not able to offer refunds once the product has been downloaded.