Features
View most important MailWizz featuresBackend area
In MailWizz, the backend area is used by system administrators to setup the entire system.
Quick support access
We make it easy for you to quickly get help, we placed a shortcut link in your dashboard to quickly reach out for support.
Overview dashboard
Easily view counters about the number of email lists, campaigns, subscribers, list segments and delivery servers but also a detailed recent activity report.
Users management
Users are system administrators. You can create as many as you need and assign them to various user groups with various limits and permissions.
User groups
Create as many user groups as you need, each group can have very fine grained permissions and limitations.
Customers overview
Customers are the ones who create email lists, add subscribers, send campaigns, etc. You can have unlimited separate customer accounts, in this area you can see them all.
Customer groups
Create as many customer groups as you need, each group can have very fine grained permissions and limitations.
Email lists overview
Manage all the email lists created throughout the system, in a simple and straightforward manner.
Campaigns overview
Manage all the email campaigns created throughout the system. See regular and autoresponder campaigns together or in separate views.
Surveys overview
Manage all the surveys created throughout the system. Get access to each survey overview which shows detailed stats about the survey.
Mass emails
Having customers you want to email an update or just some regular news? This administrative area allows you to do exactly that.
Messages
MailWizz will keep you updated with all sort of events that happen throughout the system and here's the place where you see them all.
Login logs
View detailed logs related to system logins. See who logged in and when but also see any failed login attempt or blocked logins.
Delivery servers
Create as many delivery servers as you need. Choose between your SMTP servers or any of the big known email providers. Or use them together.
Bounce servers
When using SMTP servers for delivery, add bounce servers for automatically bounce management. For email providers, bounces are processed automatically via webhooks.
Feedback loop servers
When using SMTP servers for delivery, add fbl servers for automatically complaints management. For email providers, complaints are processed automatically via webhooks.
Email box monitors
Email box monitors will help monitoring given email boxes and take actions against subscribers based on the contents of the incoming emails.
Sending domains
Sending domains will match the FROM address of the email campaigns and will add proper DKIM signatures to the email headers, thus increasing the chances for the emails to land inbox.
Tracking domains
Tracking domains allow masking of the domains used in the tracking urls from email campaigns with other domains that you specify here.
List page types
Each email list has its own pages, like subscribe, unsubscribe, etc. From here you can configure the defaults which all lists will inherit.
Email templates
Create and categorise as many email templates as you need. Not a designer? No problem, upload pretty much any email template and it will just work.
Multiple builders
Select the drag and drop email template builder that works best for you. Choose from Basic, GrapesJS, Stripo and many others.
Email blacklist
This is a global email blacklist that applies to absolutely each email from the system, therefore email addresses listed here will never receive any communication.
Blacklist monitors
Sometimes, emails can be automatically added in the global blacklist for false reasons and when this happens, you need a way to monitor the email blacklist to remove such false positives.
Email block requests
People can add their emails to your database so that they never receive emails from your system. We advise approving all these requests, no question asked.
Extensions
Extend your MailWizz system with various extensions, like backup managers, email list cleaning services, custom attachments for subscribers and so on.
Themes
while the look and the feel of the system are enough for most people, you can design your own themes for MailWizz so that your changes persist during updates.
Languages
MailWizz can easily be translated into your own language. Various language packs are available and can easily be uploaded to translate the system.
IP location services
Use location services to find out the location of subscribers that open and/or click inside email campaigns.
MaxMind database
Instead of paying for location services, use MaxMind's city database to translate IP addresses into actual locations.
Countries database
An entire database of countries to make it easy for people to select the right country when they create their lists, use country custom fields, etc.
Zones database
An entire database of zones (states) to make it easy for people to select the right zone when they create their lists, use zones custom fields, etc.
Articles
Create and manage articles and article categories when you need them. No need to use an external system like wordpress to write some simple articles, use the built-in one.
Pages
Need to write your terms and conditions page? Or maybe privacy policy and cookie policy? Or any other public accessible page? Use the pages area for this purpose.
Common settings
Set the site name, description and tagline. Add your company info, enable auto-update or clean urls, put the site of the api offline, set the page size for grids shown throughout the system, and much more.
Import/Export settings
Fine tune the import and export settings, decide how much memory it can use and what file sizes are allowed.
Email templates settings
Re-design the content of absolutely all the emails that are sent by the system.
Email blacklist settings
Decide how the global blacklist works but also add regular expressions to match email addresses.
Campaigns settings
Manage settings for attachments, template tags, blacklist words for subject and/or content, webhooks or forbidden domains in campaign fields.
Customer settings
Manage global customer settings for servers, domains, lists, campaigns, surveys, quota counters, sending, CDN, API and much more.
2FA settings
Manage the settings for 2 Factor Authentication. Each user and customer can then enable or disable 2FA per account basis.
API settings
Manage the global API settings like checking api request signatures or only allow/block certain IP addresses/ranges.
Customisation settings
MailWizz comes with a lot of skins you can use for backend, customer and frontend area. Use the one you like most.
CDN settings
Global CDN settings for assets application. Speed up page rendering by serving assets from a CDN.
SPF/DKIM settings
Sending domains will generate their own DKIM settings, but you can use this area to force global DKIM signatures.
License settings
License management is very important in MailWizz. Use this area to make sure your license is always up-to-date.
Social links
There are various places where social links can be shown. Use this are to set the links for Facebook, Twitter, YouTube, Instagram and LinkedIn.
Additional SAAS features
When using MailWizz to start a business, you will need an extended license.
Payment gateways
Allow your customers to pay for your plans using multiple payment gateways. By default PayPal and Offline Payments are included and others can be purchased separately.
Price plans
Create as many price plans as you need. Each price plan is connected to a customer group and represents the gateway to the group entrance. It can have its own limits and permissions.
Orders management
Manage all your customers orders in one place. You can even create orders manually for your customers.
Promo codes
Create as many promo codes as you need for your customers. Discount by fixed amount or just a percentage. Start and end data for availability. Usage times control.
Currencies
We don't do any assumption related to the currency you will be using to charge your customers. Just add the one you will use and that's it.
Taxes
Manage the taxes customers will pay at checkout. Taxes can target countries but also zones in countries.
Customer area
In MailWizz, the customer area is used by people that create email lists, campaigns, surveys and read reports and statistics.
Overview dashboard
Easily view counters about the number of email lists, campaigns, subscribers, email templates but also recent campaigns details and a detailed recent activity report.
AI Assistant
Allow our AI Assistant, a unique integration with OpenAI's ChatGPT, to help you throughout your email marketing journey.
Email lists management
Manage email lists, list subscribers, list segments, custom fields, list forms and list pages.
Campaigns management
Manage regular, autoresponder or recurring campaigns. Create campaign groups or custom campaign tags.
A/B Testing
Create A/B Test campaigns to understand better which variation of your campaign performs better.
Landing pages
Ose our drag and drop builder to create awesome landing pages in just a few minutes. Revisions, variations, tracking, predefined pages, all included.
Email lists tools
Need to split a large list into multiple smaller ones? Or sync existing email lists? Use this section for these types of actions.
Delivery servers
System administrators can allow customers to add their own delivery servers and also decide how many and what types are allowed. Then customers can manage them from here.
Warmup plans
Improve your delivery servers reputation by using Warmup Plans to distribute email sending over a period of time, fully automatic.
Bounce servers
System administrators can allow customers to add their own bounce servers and decide how many they are allowed to add. Then customers can manage them from here.
Feedback loop servers
System administrators can allow customers to add their own feedback loop servers and decide how many they are allowed to add. Then customers can manage them from here.
Email blacklist
This is a customer only email blacklist that applies to each email belonging to the customer, therefore email addresses listed here will never receive any communication.
Suppression lists
Suppression lists can be selected per campaign basis so that the campaign does not send to subscribers in the selected suppression lists. This is complementary to the email blacklist.
Email templates
Create and categorise as many email templates as you need. Or use one of the many made available by system administrators.
Multiple builders
Select the drag and drop email template builder that works best for you. Choose from Basic, GrapesJS, Stripo and many others.
Email box monitors
System administrators can allow customers to add their own email box monitors and decide how many they are allowed to add. Then customers can manage them from here.
Sending domains
System administrators can allow customers to add their own sending domains and decide how many they are allowed to add. Then customers can manage them from here.
Tracking domains
System administrators can allow customers to add their own tracking domains and decide how many they are allowed to add. Then customers can manage them from here.
API keys
Create API keys to allow external application to connect to your account and run various actions like adding new subscribers, creating campaigns, etc.
Surveys overview
System administrators can allow customers to add their own surveys and decide how many they are allowed to add. Then customers can manage them from here.
Additional SAAS features
When using MailWizz to start a business, you will need an extended license.
Price plans
Customers are able to view the list of price plans and select the one that makes most sense to them.
Payment gateways
Customers will be able to checkout by selecting their favourite payment gateway from the ones made available by the system administrators.
Orders history
Customers that make orders will be shown all their purchases in the orders history page from where they can download their invoices at any time.
Promo codes
When customers proceed to the checkout page, they are able to insert a promo code to get a discount.
Currencies
Customers will be able to checkout using the system defined currency.
Taxes
When customer heads out to checkout, depending on the customer location and defined system taxes, the right tax will be applied to the total order amount.
Is the feature you're looking for missing from the above list?
MailWizz might already support it but maybe we simply didn't add it to the above list.
Contact us and if the feature is missing, we'll do our best to add it to the system as soon as possible.