Support Packs

Extend your Support by choosing the Support Pack that works best for you

Choosing the right Support Pack is crucial for maintaining the efficiency and reliability of your MailWizz application.
Our tailored Support Packs are designed to provide you with continuous assistance, ensuring your application performs at its best and evolves with your business needs.

Support Pack Options

All prices are expressed in US dollars and they do not include taxes. We're using Stripe for payments.

Frequently Asked Questions

How do I apply a Support Pack after I purchased one?

Once you purchase a Support Pack, you get an email with the activation key for that Support Pack, together with instructions on how to activate it.
If you don't get an email in 24 hours (please check the spam/junk folder as well), please contact us with your purchase details.

I have multiple licenses, does a Support Pack applies to all of them?

A Support Pack applies to only a single license.
When you activate the Support Pack, you are asked to enter the license you want to activate the support for.

Why should I consider purchasing a Support Pack if my application is already running smoothly?

Even if your application is currently functioning well, unforeseen issues can arise that may disrupt your operations. A Support Pack ensures that you have immediate access to our expert team who can quickly resolve any technical problems. This proactive approach helps maintain the smooth running of your software and prevents potential disruptions that could impact your business efficiency.

What are the benefits of renewing my Support Pack?

Renewing your Support Pack ensures that you continue to receive uninterrupted support services without any gaps. Benefits include priority troubleshooting, updates on new features, and enhancements that keep your software up-to-date with the latest technology. Additionally, ongoing support helps you maximize the utility and lifespan of the application, ensuring it evolves with your business needs.

How does having a Support Pack save money in the long run?

Investing in a Support Pack is a cost-effective way to manage your application's maintenance. It reduces the likelihood of encountering severe problems that can be expensive and time-consuming to fix. Regular updates and expert troubleshooting prevent minor issues from turning into major setbacks, thus avoiding downtime and potential financial losses. Moreover, our support team provides tailored advice that helps optimize your application's performance, enhancing your overall return on investment.

Still confused? No problem at all, we got you covered!

Just reach out and contact us with any questions or doubts you have and we'll do our best to give you the right answer.